Can't Share Screen on Teams? Try These Methods First

Microsoft Teams is a popular collaboration tool but some users may encounter a problem where they can’t share screen on teams during a meeting or a call. In this article, we will explain why this issue occurs and how to fix it with some common and specific methods for Windows and Mac users.

Why Can’t I Share My Screen on Microsoft Teams?

There are various reasons why you can’t share your screen on Microsoft Teams. Some of the possible causes are:

Your Microsoft Teams app is outdated or corrupted.
Your network connection is unstable or slow.
Your device settings are incompatible or conflicting with the app.
Your device has insufficient resources or memory.

Some Common Tips to Fix Can’t Share Screen on Teams (Win&Mac)

Before we dive into the specific methods for Windows and Mac users, here are some general tips that may help you fix the can’t share screen on teams issue:

Update Microsoft Teams.

One of the simplest and most effective ways to fix any app-related problem is to update it to the latest version. You can either check for updates from the app settings or download and install the latest version from the official website.

check for updates in teams to fix teams can't see shared screen

Uninstall and Reinstall Microsoft Teams.

Another way to fix any corrupted or damaged files in the app is to uninstall and reinstall it. This can also clear any cache or temporary data that may cause screen-sharing errors. To uninstall Microsoft Teams, you can either use the Control Panel (Windows) or the Applications folder (Mac) to remove it from the device. Then, you can download and install it again from the official website.

Log Out and Log In to Microsoft Teams.

Sometimes, logging out and logging in to your account can refresh your connection and settings, which may help you fix the screen-sharing issue. To do this, you can click on your profile picture in the app and select Sign out. Then, you can sign in again with your credentials.

Sign in and sign out teams to fix can't share screen on teams mac

Update Windows or Mac.

Another possible cause of screen sharing problems is an outdated or incompatible operating system. Updating your Windows or Mac can improve your device performance and compatibility with Microsoft Teams and other apps. To update Windows, you can go to Settings > Update & Security > Windows Update and check for updates. To update your Mac, you can go to System Preferences > Software Update and check for updates.

Can’t Share Screen on Teams on Windows? Fixed With These Methods

If you are using a Windows device and still can’t share screen on teams after trying the common tips above, here are some specific methods that may help you:

1. Clear Microsoft Teams Cache

Microsoft Teams cache is a collection of temporary files that store your app data and preferences. However, sometimes these files may become corrupted or outdated, which can cause screen sharing issues. Clearing the cache can help you fix this problem by deleting these files and resetting your app settings. To clear Microsoft Teams cache on Windows, follow these steps:

– Close Microsoft Teams completely by right-clicking on its icon in the taskbar and selecting Quit.

– Press Windows + R keys to open the Run dialog box.

– Type %appdata%\Microsoft\teams and click OK.

Run appdata to clear teams cache to fix can't share screen on teams

– In the folder that opens, delete all the files and folders.

– Restart Microsoft Teams and try to share your screen again.

2. Configure MS Teams Meeting Policies

MS Teams meeting policies are a set of rules that control what features and options are available for users during a meeting or a call.

To configure MS Teams meeting policies on Windows, follow these steps:

Search and open Office 365 on your website, then, log in with your admin information.
Navigate to the app launcher and select admin.

Click on the show all section.

Open up MS teams.
Click on the meetings tag.
Select meeting policies from the drop-down
Go to Global Policy.
Scroll down until you find the content-sharing section.
Set screen sharing mode to the entire screen.
Click on the save option.

The issue should be resolved by now.

3. Manage the Privacy Settings for Meetings

One of the reasons why you can’t share screen on Teams on Windows is that your privacy settings may be blocking the app from accessing your screen. To fix this, you need to allow Teams to access your screen in the privacy settings.

Here are the steps:

– Open the Settings app by clicking the Start button and then the gear icon.

– Click on Privacy and then select App permissions from the left pane.

– Click on Screen from the list of permissions and make sure that Allow apps to access your screen is turned on.

– Scroll down and find Microsoft Teams in the list of apps that can access your screen. Make sure that it is also turned on.

– Restart Teams and try to share your screen again.

4. Update Screen Resolution to a Lower Setting

Another possible cause of can’t share screen on Teams on Windows is that your screen resolution may be too high for the app to handle. This can result in a black screen or a distorted image when you try to share your screen. To fix this, you need to lower your screen resolution to a more compatible setting. Here are the steps:

– Right-click on an empty area of your desktop and select Display settings.

– Under Scale and layout, click on Display resolution and choose a lower option from the drop-down menu. For example, if you are using 1920 x 1080, you can try 1600 x 900 or 1366 x 768.

– Click on Keep changes to apply the new resolution.

– Restart Teams and try to share your screen again.

Can’t Share Screen on Teams on Mac? Fixed With These Methods

If you are using Mac OS and you can’t share screen on Teams, here are some possible solutions:

1. Update Privacy Settings

Similar to Windows 10, Mac OS also has privacy settings that may prevent Teams from accessing your screen. To fix this, you need to allow Teams to access your screen in the privacy settings. Here are the steps:

– Open System Preferences by clicking the Apple logo in the top left corner and then selecting System Preferences.

– Click on Security & Privacy and then select Privacy from the top tabs.

– Click on Screen Recording from the left pane and make sure that Microsoft Teams is checked in the list of apps that can access your screen.

– If prompted, click on Quit Now to restart Teams and apply the changes.

2. Update Screen Resolution to a Lower Setting

Another possible cause of can’t share screen on Teams on Mac is that your screen resolution may be too high for the app to handle. To fix this, you need to lower your screen resolution to a more compatible setting. Here are the steps:

– Open System Preferences by clicking the Apple logo in the top left corner and then selecting System Preferences.

– Click on Displays and then select Display from the top tabs.

– Under Resolution, click on Scaled and choose a lower option from the list of options. For example, if you are using 2560 x 1600, you can try 2048 x 1280 or 1680 x 1050.

– Restart Teams and try to share your screen again.

Conclusion

We hope this article has helped you fix the problem of can’t share screen on Teams on Windows and Mac. If you have any questions or feedback, please let us know in the comments below.