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Staying in contact with your team on Microsoft Teams is crucial when you’re working on an important project that requires continuous collaboration. If you are experiencing Microsoft Teams messages not showing up on desktop but on mobile, then you need to fix it urgently since you’re already missing a lot.
In this blog, we’ll share methods to fix Microsoft Teams messages not showing up errors. Let’s get started.
If you experience an issue of Microsoft Teams messages not showing up on your desktop but you’re receiving Teams notifications on your phone, then you need to try some of these most effective solutions. Let’s get started with the first one.
Before starting any other solution, let’s just start with the most basic and common remedy. First and foremost, you need to clear the cache of Microsoft Teams. It is quite possible that the Microsoft Teams application is having some kind of problem with the cache. Clearing the cache of any application removes the unwanted and unnecessary files which makes the app perform better on the computer.
In order to do that with Microsoft Teams on a Windows device, you need to follow these steps:
You shall be able to receive new messages on your Windows device after deleting the cache of Teams.
For macOS, deleting the cache of Teams is quite easy. Here are the steps:
rm -r ~/Library/Application\ Support/Microsoft/Teams. Press Return.
Once you restart Microsoft Teams, you should be able to receive messages on your Mac.
Clearing the cache should fix the problem of Microsoft Teams chat messages not showing up, but if, for some reason, you’re unable to get notifications on Teams, we have got more solutions for you.
Many times, simply restarting an application fixes most of the unknown problems. Microsoft Teams can be fixed if you give it a simple restart. In order to restart MS Teams, you need to shut down the program. Many times, when you close the program, it is still running in the background.
If the problem still persists, try the next solution.
Having an unhealthy internet connection with continuous interruptions may lead to an issue of Teams messages not showing up. Try to switch to another internet connection.
Another method that you can try to fix the problem of MS Teams messages not showing up is to sign out from MS Teams and then signing in again. The problem might be from the server end of Microsoft which can be fixed by signing out and signing in again.
If nothing works out for you, another thing left to try is to reinstall Teams. Reinstalling MS Teams should fix all the problems of MS Teams messages not showing up. In order to reinstall Teams, you have to uninstall it first from your computer.
To uninstall Teams, simply go to Add or Remove programs from Start on Windows and search for Teams and uninstall it.
On Mac devices, go to Applications, right-click on Teams, and click on Move to Trash.
Now, in order to reinstall Teams, download an updated setup from the Microsoft Teams website or store and install the app. Sign in with your credentials and you should be good to go.
The last thing to try is to use Teams on your Mobile or use the Web version of it. Use Teams on your mobile by downloading its mobile application or use Teams on the Web at https://teams.microsoft.com.
If you’re experiencing the issue of Microsoft Teams messages not showing up, you should be able to fix it with our detailed guide on how to fix Microsoft Teams messages not showing up on the desktop.
We have shared multiple solutions for both Windows and Mac in order to assist you in staying in touch with your team members on an ongoing project.