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Microsoft Teams Stuck on Loading? Fixed with These Ways

In this article, we have discussed some of the best ways to fix Microsoft Teams stuck on loading. With these ways, you can resolve the issue in no time.
microsoft teams stuck on loading

If your Microsoft Teams is stuck on loading, then it could be due to many reasons, including a slow internet connection, app issue, corrupted files, and more. However, you can fix this bug by deleting the cache, switching to a stable internet connection, updating the apps, and more. And in this article, we have discussed all the possible ways that you can try to fix it.

Microsoft Teams Stuck on Loading on Windows 10/11 or Mac? Fixed!

If Microsoft Teams is stuck on loading, there are a few troubleshooting steps you can try on Windows 10/11 or Mac. All these methods are simple, and anyone can follow them.

Way 1. Switch to A Stable network

As mentioned above, slow internet could be the main reason why MS Teams is stuck on loading. So, the first thing you can do is change or switch your networks and look for a fast internet connection. In this way, you can quickly fix the Microsoft Teams stuck on loading on both Windows and Mac devices.

Way 2. Force Quit and Restart Teams

If your MS Teams app is stuck on loading for 5 minutes, then force quit and restart your Teams. In this way, you can easily fix this issue. Below we have discussed some steps which you can follow on both Windows 10/11 and Mac.

Windows 10/11:

  • First, close your Microsoft Teams application. 
  • Next, open the Task Manager app by pressing  CTRL + ALT + Del at the same time.
  • You will see different processes on the screen, so look for  Microsoft Teams and click the “End Task” option.
End microsoft Teams in tasks
  • Once done, again go to your Desktop and restart the Microsoft Teams app.


  • If your Teams app is not responding, then press the Option, Command, and Escape.
  • Now, you will see a box that will show you different apps. Since we want to close Teams, so select the “MS Teams” option and select the Force Quit button.
Force quit Microsoft Teams Mac
  •  Once done, reopen your app and see if it works or not.

Way 3. Delete Cache Files

Sometimes the Teams app doesn’t load properly because of corrupted files. So, if the app is stuck on the loading screen, then we suggest deleting the cache. Let’s see how to do it on Mac and Windows.

Windows 10/11

  • Open your Run dialog with the help of the Windows + R keys.
  • Next, type %appdata%\Microsoft\Teams and press the “OK” button.
Run appdata to clear teams cache
  • Once you are in the folder, delete the following files.

a.      application cache\cache

b.      blob_storage

c.      Cache

d.      databases

e.      GPUcache

f.       IndexedDB

g.      Local Storage

h.      tmp

Clear cache to fix microsoft teams status not updating
  • After deleting the above files, open your Teams app.

On Mac

  • On Mac, use Command + N to launch the Finder app.
  • Next, click the “GO” option and choose the “Go to Folder” button.
Go to folder Mac
  • Enter the rm -r ~/Library/Application\ Support/Microsoft/Teams command in the box and click the “Go” button again.
Enter teams cache command mac
  • You will see the Teams folder, so right-click it to get the Move to Bin option.
Move Teams cache to Bin Mac
  • Once done, restart your Teams app again.

Way 4. Update Microsoft Teams

If your Microsoft Teams app is not working properly, then it means you didn’t update the app. So, immediately update your app so you can fix all the issues, including Microsoft Teams stuck on the loading screen.

Windows 10/11

  • Open your Microsoft Word on your PC and click your Profile icon.
  • Now, choose the “Check for Updates” button.
check for updates in teams
  • If there are any updates available, the app will automatically download them.
  • Next, restart your Teams again once you are done.


  •  The process of updating Teams on Mac is the same in Windows 10/11. Click the Profile icon, scroll down, and click the “Check for Updates” option.
  • If there is any update available, Teams will automatically download it for you.

Way 5. Reinstall Microsoft Teams

If the above method didn’t fix your issue, it means there is a problem with the app itself. So, we recommend reinstalling the app so you can resolve this issue quickly. Without wasting any time, let’s discuss how to reinstall the App on both Windows 10/11 and Mac devices.

Windows 10/11

  •   First, uninstall the Teams app from Settings.
  •    To do that, Open Windows Search and look for Settings.
  • Once you are on Settings, click the “Apps” option.
Apps in Windows
  •   Next, search for the Microsoft Teams option and hit the “Uninstall” button.
Uninstall Microsoft Teams
  • Once the app is removed from Windows, open your Microsoft Store and search for Microsoft Teams application.
  •  Click the “Install” button to download the app.  


  • First, open Finder and go to the Applications section. This folder will have all your apps, including MS Teams.
Application on Mac
  • Once you are on the MS Teams app, right-click it and choose the “Move to Bin” option. This will uninstall the app.
Move Teams to Bin Mac
  • Follow the instructions on the screen to install the Microsoft Teams app.

Hopefully, after reinstalling the app, your issue “Microsoft Teams stuck on loading screen on Mac”  will be resolved.

How to Fix Microsoft Teams Stuck on Loading On Android/iPhone?

After launching the MS Teams app on Android and iPhone, you are stuck on the loading screen for more than 5-8 minutes, which means there is an issue with your app or device. The good news is that you can fix this problem by updating your application, restarting the devices or updating the system. Want to know how? Check out the details below.

Way 1. Update Microsoft Teams on Your Device

Updating your app can fix many issues, including MS Teams not working properly or being stuck on the loading screen. To update your app on Android and iPhone, follow the steps below.


  • Go to Google Play Store and type MS Teams in the search box.
  • If there is any update available, you will see the Update button under the app name.
  • Click it and update to the latest version.


  • Go to  App Store and choose the “Updates” option.
Updates on iPhone
  • Find the Microsoft Teams app and click the “Update” button.
Update Teams on iPhone
  • Once the app is updated, open your Teams app and enjoy.

Way 2. Restart Your iPhone/Android

Even after updating the app, your MS Teams is still not responding, which means you need to restart your devices to fix the issue. To do that, you can follow the steps below.


  • Press the power button and the volume down button for 5 seconds.
  • Under  Power off, press the “Restart” option.
  • That’s it; your phone will restart.  
Restart Android


  • If you are using iPhone X, 11, 12, 13, or later, then hold the volume button and the side button until you get the Apple logo on the screen.
  • Move the slider and wait for a few seconds until the phone is turned off.
Power off iPhone
  • To restart the device, press and hold the side button.

Way 3. Update iOS/Android

The last method to fix your Teams app stuck on loading is by updating your Smartphones. Sometimes, due to old versions, your mobile apps don’t work properly. So make sure to update the devices from time to time to avoid any issues.  Let’s see how you can update your iPhone and Android devices.


  • Look for your phone’s Setting application.
  • Next, click the “System” option and look for “System Updates.”
System Updates Android
  • Now, download and install the update if it is available.


  • Open your Settings app.
  • Look for the “General” option.
General iPhone
  • Next, click the Software Updates option.
Software updates iphone
  • Now download the version which you want to install.

Wrapping Up

That’s all, folks! You have finally learned all the possible ways to fix Microsoft Teams stuck on loading. You can try these solutions on all devices, including Windows, Mac, iOS, and Android. However, if the above methods don’t fix the issue, then you may need to seek further technical assistance.

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