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Many people complained about Teams error code caa20002 when they tried to complete the login process. We understand that this error can be frustrating and stops you from signing into the application. Mostly this error occurs when the application is unable to connect with the server. However, don’t worry; here are 6 different ways that you can use to fix this error.
Microsoft Teams error code caa20002 is undoubtedly the biggest headache for users and creates issues for them during the sign-in. Apart from the cache issue, there could be several reasons why you see this error on your screen. Want to know the other reasons for Team error code caa20002? Check out the causes mentioned below.
Once you have learned about the main reasons why you see this error on your screen, it’s time to try the solutions that will fix MS Teams error code. Some of the top solutions that will resolve this issue are discussed below. Without wasting any time, let’s try these solutions one by one.
Clearing your cache is the ideal way to delete all the junk stored in your application. It is a powerful method and will definitely resolve your Teams error code caa20002. If you don’t know how to delete MS Teams cache, we have mentioned the simple steps which you can follow.
%appdata%\Microsoft\teams, as shown in the image below. Don’t forget to click the “OK” button.
7. Local Storage
After clearing the cache, you still get this error on the screen; it means the issue could be in your MS Teams application. Hence we suggest reinstalling the application, and for that, you can follow the steps below.
Many users suggested that adding and reconnecting the account in Access work or school has helped them fix the Microsoft Teams error code caa20002. That is because if you are using a Microsoft account assigned by the organization, then it can cause some restrictions. So, try to reconnect the account again to fix this issue. Want to know how it is done? Follow the instructions below.
In case you have already added an account, then you will see the disconnect option, so click it and reconnect your account again.
There is a high chance that your password has been compromised, and that is why Microsoft is not allowing you to log in to the application. So, it’s time to update your Teams account password so you don’t see the Teams error code caa20002 on your screen.
Setting MS Teams to Windows 8 compatibility mode would definitely help to fix Microsoft Teams error code caa20002. Let’s see how you can do it.
Hopefully, this will fix your error. If not, then try the last method.
After trying everything, you still get Teams error code caa20002 during the sign-in, which means you are using your app on VPN, which is blocking your connection between the app and the server. Windows users can follow the steps below to turn off VPN.
There you go, folks; these are some of the top solutions to remove Teams error code caa20002 on your Windows. You can try these ways one by one until you find the right solution. If you face other errors, including Teams error code caa5004b, then we have another article that will help you fix this error in no time.