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How to Fix Microsoft Teams Error Code CAA70004?

If Teams error code CAA70004 is often appearing on your screen, then try these 10 best techniques to remove it. All these methods are best for Windows users.
teams error code caa70004

Is Teams error code CAA70004 bothering you during login? You are not alone! This error mostly occurs on Windows and can stop you from using the app. But the good news is that you can quickly fix it by following a few simple techniques. Want to know how? Continue reading this article, as we have mentioned all the easiest ways to fix Teams error codes.

What Does Teams Error Code CAA70004 Mean?

The Teams error code CAA70004 typically is a sign-in issue and stops you from logging in to the account. Apart from that, this error stops you from joining Teams meetings.  But what causes this error? Well, it can occur due to multiple reasons, including slow internet, incorrect login credentials, or an expired password.

10 Ways to Fix Teams Error Code – CAA70004

If you fail to sign in and get the error code CAA70004 on your screen, it means there is an issue with your Microsoft Account. In this section, we have mentioned the top 10 solutions to fix MS Teams error code CAA70004. Let’s try these ways one by one.

1. Delete Cache Files

As mentioned above, cache files could be the main reason why you see error code CAA70004. So, before trying anything, first delete the cache or corrupted files and try to log in again. Here is how you can delete cache files on MS Teams.

  • First, quit your Microsoft Teams app from the Task Manager. Make sure it doesn’t run in the background.
  • Next, open Runs by pressing Windows + R and paste C:\Users\%username%\AppData\Roaming\Microsoft\Teams in the box or paste the content as shown in the image below.
Run appdata to clear teams cache
  • Click Ok and delete the below folders once you are in the Teams directory.

a.   application cache\cache

b.   blob_storage

c.   Cache

d.   databases

e.   GPUcache

f.    IndexedDB

g.   Local Storage

h.   tmp

  • Once done, launch the Teams app and try to sign in again.

2. Clear the Windows Credential Manager

The second method is clearing the Windows Credential Manager that has your office passwords. To clear it, follow the instructions below.

  • Open your Control Panel and go to User Accounts.
User accounts in Windows
  • Now, click the Credential Manager option and
Credential manager in Windows
  • You will see two options; Windows Credentials and Web Credentials, so select the “ Windows Credentials” option.
  • Under the Generic Credentials, look for Microsoft Accounts and click the “Remove” button.
Remove microsoft account in credential manager
  • Once done, restart your Teams app.

3. Run MS Teams As Administrator

Running your MS Teams as Administrator will definitely fix the issue. Also, it is a good idea to give admin permission so apps can run smoothly. To do that, follow the steps below.  

  • Go to your Desktop and look for the MS Teams app.
  • Now, right-click the app and select the “Run as Administrator” option.
Run Teams as administrator
  • Confirm the process, and that’s it!

4. Log Out and Log In to Microsoft Teams

If the above methods didn’t work for you, then we suggest trying the logout and log-in method. This process proves to fix many MS Teams issues, including error code caa70004.

  •  From the Teams app, go to your profile icon and click it.
  •  Now, choose the “Sign Out” option.
Sign in and sign out teams to fix microsoft teams error code caa70004
  •  Next, try to log in again by entering your correct login credentials.

5. Quit All Background Apps

Some users mentioned that quitting other background apps, especially video conferencing tools, has helped to fix Microsoft Teams error code CAA70004. So, if you are facing the same issue again and again, then quickly stop these apps. Let’s see how you can do it.

  • First, close your Teams app and press the Ctrl+Shift+ESC keys to open Task Manager.
Open task manager to fix teams error code - caa70004
  • In the next step, look for the apps, such as Zoom, and right-click it. Now, to end the process click the “End Task” button.
  • Once done, launch the Teams app and see if the error is gone or not.

Note: If you still get this error, we recommend closing all the background apps from Task Manager.

6. Update Internet Options

As mentioned above, internet connectivity could be the main reason why you see this error on Teams. To fix it, we suggest updating the internet options. Let’s see how it works.

  • Close your Teams app and go to the Windows Search bar.
  • Now, type Internet options and click the app.
Internet options in Windows
  • Once you are on the Internet Options, go to Advanced and choose the “Reset” option.
Reset internet options
  • Click OK, and that’s it! It will reset your Internet.
  • Again open the Teams app and enjoy.

7. Do Not Use VPN

Using a proxy can be the main reason why you are unable to use MS Teams. Yes, that is correct. Even Microsoft recommends not using the app if the proxy is turned on. You can quickly turn off the proxy via Internet Options.

  • On Windows, open the Internet Options app.
  • Go to the Connections tab and choose the “LAN Settings” option.
LAN settings in internet options
  • Uncheck the Use a Proxy Server option.
uncheck the use a proxy server option
  • Once done, click the “OK” button and restart your Windows.
  • Now, launch your Teams app and check if the issue is resolved or not.

8. Update Teams

After turning off the VPN, if the error is still there; it means there is an issue with your Microsoft Teams application. The first thing you can do is update your application. For that, follow the steps below.

  • Open your Teams and click the Profile icon on the right side.
  • Now, click the “Check for Updates” option.
check for updates in teams
  • If any updates are available, you will see the “We will check and install any update while you continue to work.” message on the screen.
  • After the updates are done, restart your app.

9. Reinstall MS Teams

If clearing the cache, turning the proxy, and even updating the app didn’t solve the error, it’s time to reinstall the app. Hopefully, the new version of MS Teams will fix the issue.

  • Before reinstalling the new app, remove your current Teams app via Settings.
  • Go to Settings and click the “Apps” option.
Apps in Windows
  • From there, look for the Microsoft Teams app and select the “Uninstall” button.
  •  It will remove your application from the device.
  • Now, reinstall it by going to Microsoft Store or visiting the official website.

10. Update Windows

The final technique to fix Error caa70004 is by updating the Windows. There are chances that you might witness this error because your Teams app is not compatible with the new Windows version. So, it is better to update your Windows.

  • In the Windows 10 search bar, type update and click the “Check for Updates” option.
  • Click the “Check for Updates” option.
  • If there are any updates available, you will see them on the screen.
  • After updating your Windows, open your MS Teams app. Hopefully, the error is gone now.

Wrapping Up

Teams error code caa70004 is frustrating as it stops you from using the app. So, how to fix it? Many people said that deleting the cache has helped them remove it, but if the cache didn’t fix your error, then try the other 9 methods mentioned above. Hopefully, these methods will resolve this issue.

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