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On Microsoft Forum, many users complained regarding the Teams status stuck on away while they were online. So, if you are also facing the same issue and don’t know why Teams not updating your status, we got you covered. In this article, we have mentioned the top ways to fix Teams status stuck on Away issue.
There could be many reasons why your Microsoft Teams application status stuck on away. Some of the top reasons are discussed below.
These are the possible reasons why your MS Teams status stuck on Away. However, don’t worry because we have found some amazing solutions that will definitely fix your issue.
Why is my Teams status stuck on away? If you have the same question, here are the top ways that you can try to fix this problem. Using these techniques, you can quickly change your status and fix this issue forever. Let’s see what these methods are.
If your Microsoft Teams keeps saying I’m away, it means there is an issue with your Teams app. So, the first thing we can do is force quit the application. Well, this technique works to fix many Teams problems, including Teams keeps saying I’m Away. Let’s see how you can do it on Windows.
If the issue is still there, follow the other methods mentioned below.
Why do my Teams keep saying I’m away when I’m not? If you are worried about this error and don’t know why it is happening to you, then it’s time to fix it. Most people get this issue when they don’t update the app for a longer time. Yes, that is right. It is important to update your application regularly to avoid any bugs. If you are using Windows, then here is how you can update your MS Teams application.
Why do Teams always show me as away? After trying the above methods, if your status still didn’t change, then there are chances that the app is not working properly on your device. So, we suggest changing the status from other devices, such as the web or mobile. Below are the complete instructions that you can follow to change the status on both web, Android, and iPhone devices.
Web:
Android and iPhone:
That’s it! These are the simple steps that you can follow to change the status on your web, Android, and iPhone devices if Teams shows away status on Windows.
If your Teams shows away when you are active, it means your app has some corrupted files, which is throwing this error. Undoubtedly, corrupted and cache files are the biggest enemies of your application and stop them from working properly. To clear your MS Teams cache, you have to delete some folders. Let’s see how you can do it.
%appdata%\Microsoft\teams
● application cache\cache
● blob_storage
● Cache
● databases
● GPUcache
● IndexedDB
● Local Storage
● Tmp
After trying all the methods mentioned above, Microsoft Teams still shows away when active, it means the issue is with your school or work account. These accounts are not for personal use and have some restrictions, which is why you are unable to change the status. So, delete all your accounts in access to school or work. To do that, follow the instructions below.
These are some of the top ways that you can follow to fix Teams status stuck on away. Hopefully, after trying these methods, you won’t see this error and can change your status according to the requirements.
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