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WhatsApp offers a powerful built-in backup feature for users to create chat backups on Google Drive or iCloud and avoid losing chats from accidental deletion. The app automatically backs up your data based on your predefined timings. However, the backup process can get stuck sometimes or take longer than usual.
WhatsApp backup stuck issues might occur due to different reasons. So, if your WhatsApp backup process is stuck, keep reading this guide to know the likely reasons and practical solutions to fix it.
WhatsApp backup takes a few minutes to get done if the file size is small. Even if you have heavy media files, backup wouldn’t take hours. However, it gets difficult to deal with when the process stops in the middle.
WhatsApp backup stuck can be extremely frustrating if you have no clue of the root cause. The backup process is normally affected by several different factors.
Here’s the list of likely reasons why WhatsApp chat backup stuck on iPhone or Android:
If you keep these factors in check, you can prevent and resolve WhatsApp backup stuck issues. The next sections talk in detail about the best fixes to tackle this malfunction.
Fixing WhatsApp backup stuck on iPhone or Android is fairly simple. You only need to try some quick solutions to fix the problem on your phone.
Here’s a list of the methods you can try if your WhatsApp backup stuck on preparing for iPhone/Android:
The first thing that you should check is the server status of WhatsApp and iCloud/Google Drive if you are experiencing WhatsApp backup stuck. To check the server status, you can visit the Downdetector website to get real-time updates about the status of WhatsApp, iCloud, and Google Drive.
You can also visit the Apple Status page to check if iCloud servers are down or actively working.
If none of the servers are down, you can move on to the other solutions discussed below.
WhatsApp backup on Google Drive or iCloud is only possible if you have enough storage space. In case the storage space is full, you have to free up some space to make room for the WhatsApp backup.
To check the available storage capacity of iCloud, follow the steps below:
If your storage is full, you should delete the existing content to make space for the new backup data. To delete the existing backup made in iCloud, use the following steps:
To check Google Drive Storage, follow the below steps:
If the storage space is almost full, follow the below steps to create space by deleting the existing Google Drive backup:
After freeing up the space, see if the backup process begins.
If you have a weak internet connection, your WhatsApp backup will get stuck. Therefore, you need to check your connection quality and speed if your backup is stuck. You can check your network performance with an online speed testing website like Ookla.
If your network speed is low, you can switch from a Wi-Fi connection to mobile data or another strong Wi-Fi network.
To switch to a stable connection, follow the steps ahead:
This way, you can access a better network connection for quick WhatsApp backup.
Another effective solution for your stuck backup process is shutting down WhatsApp completely and restarting it. It can help fix any temporary glitches in WhatsApp that may affect your backup process.
You can swipe up the WhatsApp tab on your home screen to close it. Alternatively, you can force-stop WhatsApp as follows:
After force stop, relaunch WhatsApp to see if the problem has been resolved.
If your WhatsApp cache is cluttered and you haven’t cleared it for a long time, it might be stopping your WhatsApp backup process. Having a huge collection of files in your cache can affect your app’s performance. Therefore, you must clear your WhatsApp cache to avoid getting backup stuck.
To clear your WhatsApp cache, use the following steps:
If you haven’t updated your WhatsApp for a while, it could be the reason behind the WhatsApp backup getting stuck. You can check and install the updates from the App Store or Google Play Store.
To update your WhatsApp, use the following steps:
If installing the updates doesn’t help your backup process, there could be a bug or issue within the app. You can try reinstalling WhatsApp to fix the issue.
To reinstall WhatsApp, use the following method:
Sometimes, bugs in your phone’s OS can lead to several issues, including the WhatsApp backup stuck problem. You can fix many hidden issues by simply restarting your phone, as it gives a fresh start to your OS.
To restart your Android phone, use the following method:
To restart your iPhone, follow the given steps:
Like software, your phone operating system also needs regular updates. If you have an outdated iOS or Android version, your WhatsApp backup process can get stuck. Therefore, you need to constantly keep your phone software updated.
To update your iOS version, use the following steps:
To update your Android phone, follow the steps given below:
If nothing else works, you can contact the WhatsApp support team and report your issue. To do that:
After reporting, you should use a third-party tool to make a WhatsApp backup. Dr.Fone WhatsApp Transfer is one of the best tools to effortlessly back up all WhatsApp data from Android or iPhone. It offers a click-based solution to create WhatsApp backup without any complications.
Why Dr.Fone WhatsApp Transfer is the best tool to create WhatsApp backup is evident from the below key features:
In short, Dr.Fone WhatsApp Transfer is the most advanced, intuitive, and best alternative to creating WhatsApp backups easily. It is a trustworthy tool with a high emphasis on user privacy, which makes it better than any other tool.
To backup WhatsApp with Dr.Fone WhatsApp Transfer, follow the below steps:
Step 1. Download and launch Dr.Fone WhatsApp Transfer on your Windows/Mac system. Click WhatsApp Transfer from the main dashboard.
Step 2. Connect your Android/iOS device with the computer and click Backup WhatsApp Messages.
Step 3. Once the backup process begins, follow the on-screen to complete the backup.
That’s it! So, a simple 3 steps process lets you quickly back up WhatsApp with Dr.Fone WhatsApp Transfer.
WhatsApp backup stuck is a common issue that users can face suddenly. As mentioned above, different reasons can trigger this issue. Therefore, don’t worry about why is my WhatsApp backup stuck at 99 or any other percentage. Simply follow the fixes discussed in this guide one by one and resolve the issue right away.
Alternatively, if you want to resolve the issue instantly, then Dr.Fone WhatsApp Transfer is the best tool to use. Its click-based solution, wide compatibility, and instant backups make it best to create backups effortlessly. Therefore, use this guide as your reference and get rid of the WhatsApp backup stuck issue immediately.