4 Ways to Fix Your Organization Has Disabled This Device Error

If you are using Microsoft 365 apps or services on your device, you may encounter an error message that says “Your organization has disabled this device”. This means that your device is no longer registered or compliant with your organization’s policies and you cannot access your work or school account. This can be frustrating and prevent you from completing your tasks or collaborating with others.

Why Does Microsoft Error Code 135011 Occur?

If you see the error code 135011 on your device, it means that your organization has disabled your device and you cannot access your work or school resources. This error code indicates that your device is no longer enrolled or registered with your organization and you need to contact your administrator to resolve the issue.

There are several possible reasons that may cause the error code 135011 when your organization has disabled your device. Some of the common ones are:

Your device has been blocked or deleted by your administrator in the Azure portal. This may happen if your device is lost, stolen, or compromised, or if your administrator wants to revoke your access to the organization’s resources for any reason.
Your device has been inactive for a long time and has been automatically removed from your organization. This may happen if you have not used your device for more than 180 days or if you have not signed in with your work or school account for more than 30 days.
Your device has failed to meet the security or compliance requirements of your organization, such as password policy, encryption policy, etc. This may happen if you have changed your device settings or installed unauthorized apps that violate the organization’s policies.
Your device has been affected by malware or other threats compromising its integrity or performance. This may happen if you have downloaded malicious files or visited unsafe websites that infect your device with viruses, spyware, ransomware, etc.
Your device has a network issue that prevents it from communicating with the Microsoft servers. This may happen if you have a poor internet connection, a firewall blocking the traffic, a proxy server interfering with the communication, etc.

How Do You Fix Your Organization Has Disabled This Device?

Depending on the cause of the error, there are different ways to fix your organization has disabled this device issue. Here are some of the most helpful methods that you can try:

Enable the Device in the Azure portal

One possible way to fix your organization that has disabled this device error is to enable the device in the Azure portal. This method requires that you have access to another device that is connected to the same organization and that you have the credentials of an administrator account. Here are the steps to enable the device in the Azure portal:

1. On another device, open a web browser and go to https://portal.azure.com.

2. Sign in with an administrator account of your organization.

3. On the left sidebar, click on Devices.

enable the device in the azure in the azure portal to fix microsoft error code 135011

4. Find your disabled device from the list and click on it.

5. On the Overview tab, click on Enable under Device actions.

6. Wait for a few minutes until the status changes from Disabled to Enabled.

7. Restart your disabled device and see if the error is gone.

Remove All Accounts from Credential Manager

Another possible way to fix your organization that has disabled this device error is to remove all accounts from Credential Manager. Credential Manager is a feature in Windows 10 that stores and manages your usernames and passwords for various apps and services. Sometimes, Credential Manager may have corrupted or outdated credentials that cause conflicts with your organization’s policies and settings. Removing all accounts from Credential Manager may resolve these conflicts and fix the error. Here are the steps to remove all accounts from Credential Manager:

1. On your disabled device, press Ctrl + Alt + Delete and select Task Manager.

2. Click on File and select Run new task.

3. Type control panel and check the box that suggests ‘Create this task with administrative privileges’.

4. Click OK to open Control Panel.

5. Click on User Accounts and then click on Credential Manager.

6. Under Windows Credentials and Web Credentials, click on each account and select Remove.

remove credential accounts to fix microsoft teams your organization has disabled this device

7. Repeat this process until all accounts are removed from Credential Manager.

8. Restart your device and see if the error is gone.

Reconnect Your Account in Access Work or School

Another possible way to fix your organization that has disabled this device error is to reconnect your account in Access Work or School. Access Work or School is a feature in Windows 10 that allows you to connect your device to an organization and access its resources and services. Sometimes, your account may get disconnected or corrupted due to network issues, policy changes, or other reasons. Reconnecting your account in Access Work or School may fix these issues and restore your access to your device. Here are the steps to reconnect your account in Access Work or School:

1. On your disabled device, press Ctrl + Alt + Delete and select Task Manager.

2. Click on File and select Run new task.

3. Type ms-settings: workplace and check the box that suggests ‘Create this task with administrative privileges’.

4. Click OK to open Access Work or School settings.

5. Under Work or school account, click on Connect.

6. Enter your username and password for your organization’s account and follow the instructions on the screen.

7. Restart your device and see if the error is gone.

Switch to A More Stable Network

Finally, you may want to check if your network connection is stable and reliable. A poor or unstable network can interfere with your device’s communication with the Microsoft servers and cause the error. To fix this, you can try these steps:

– Restart your router or modem and wait for a few minutes.

– Connect to a different network, such as a mobile hotspot, a public Wi-Fi, or a wired connection.

– Run the Network troubleshooter on your device by going to Settings > Network & Internet > Status > Network troubleshooter.

– Update your network drivers or contact your network provider for assistance.

Final Words

We hope this article has helped you fix your organization has disabled this device error and restore access to your work or school account. If none of the methods above worked for you, you may need to contact your administrator for further assistance.