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Effective team communication is critical to growth in today’s highly competitive business landscape. The paradigm shift to remote or hybrid work in the post-pandemic era has made virtual interaction tools inevitable.
Google Chat and Slack are the world’s two leading team communication tools. Both offer custom features catered to the communication needs of diverse businesses. Given below is a point-by-point Google Chat vs Slack comparison to help our readers make an informed decision.
Check the below comparison to choose the right tool.
Google Chat is a team communication app built by Google. It allows team members to create chat rooms, collaborate on different projects, and exchange direct messages. Besides, employees can share different types of files, arrange virtual meetings, and integrate Google Chat with Google Calendar to plan their meetings ahead of the schedule.
Google Chat is included in Google Workspace and can be accessed through a browser, progressive web app (PWA), or mobile app. Professionals and individuals can use Google chat by purchasing Google Workspace plans. There is no need to create a separate account for Google Chat.
Slack is called the dinosaur of modern collaboration tools. Launched in August 2013, Slack is the best platform to manage enterprise communications between remote, hybrid, or in-office teams. It allows staff members to make audio or video calls, conduct virtual meetings, and share files including pictures, documents, or videos.
With more than 100 million active users globally, Slack offers 1000+ integrations for improved team communication. Besides, users can access Slack from their smartphone, browser, or desktop app. This cross-platform communication platform works fine across different devices and operating systems.
Google Chat has a clean and simple interface with basic customization. Its dashboard is similar to that of Gmail and gives a consistent and predictable experience to its users.
Pros
Cons
Slack unveiled its redesigned interface in 2020 which is more customizable and simplified. The new design reorganized a variety of historical features to make them prominent and allow users to easily navigate through different features.
Pros
Cons
Winner: Slack
Screen Sharing: Users can share their computer screens in video calls
Mention: Mention specific team members in groups, chat rooms, or channels
Guests: Add guests to an organization
Conversation Threads: Users can use threads for discussions on different topics
Dark Theme: Users can switch between dark and light modes
Team Communication: A simple messaging app that allows teams to send text messages, or send voicemails.
Integrations: Can be integrated with Google Workspace to access Calendar, Contacts, Tasks, Maps, and much more
Chat Rooms: Users can create private chartrooms with exclusive access to selected team members
Message History: Access unlimited message history
Virtual Meetings: Conduct virtual meetings and add up to 250 people
Channels: Create private or public channels and send private messages to individuals or group members
Reminder: Set reminders or remind team members by mentioning their names in reminders
Search Modifiers: Quickly find important conversations through the advanced search option
Self-Notes: Write self-notes to remain organized and stay informed or important tasks
Pin Messages: Pin the most important messages in direct chat or channel
Channel Permissions: Manage teams through advanced channel permissions
Connect: Send messages outside the organization
Custom Emojis: Add or customize images as emojis
Themes: Add custom themes with different colors
Scheduling: Schedule messages in channels or direct chat with team members
Conference Calls: Arrange conference calls adding up to 15 participants
Integrations: Supports up to 1000+ integrations
Winner: Slack
Computer | Web Browser | Mobile |
1. Windows. 2. Mac OS X. 3. Linux. | 1. Chrome. 2. Safari. 3. Firefox. 4. Microsoft Edge. | 1. Android. 2. iOS. |
Computer | Web Browser | Mobile |
1. Windows. 2. Mac OS X. 3. Ubuntu. 4. Chrome. | 1. Chrome. 2. Safari 13. 3. Firefox. 4. Microsoft Edge. | 1. Android. 2. iOS. |
Winner: No Winner here
Free | Pro | Business | Enterprise Grid |
$0/month | $6.67/month | $12.5/month | Custom |
1. 10,000 recent messages. 2. 1:1 voice and video calls. 3. 10 Integrations | 1. Unlimited messages. 2. Conference calls (up to 15 participants). 3. Unlimited integrations | 1. Advanced identity management. 2. Meet compliance requirements. 3. 99.99% uptime. 4. 24/7 support | 1. Enterprise-grade security and compliance. 2. Centralized controls. 3. Large-scale collaboration. 4. Tailored support |
Google Chat is a part of Google Workspace. Hence, given below are the pricing options available for Google Workspace.
Business Starter | Business Standard | Business Plus | Enterprise |
$6/month | $12/month | $18/month | Custom |
1. 30 GB storage per user. 2. Security & management controls. 3. Video calls (100 users) | 1. 2 TB storage per user. 2. Video call recording. 3. Video calls (150 users) | 1. 5 TB storage per user. 2. Attendance tracking. 3. Video calls (250 users) | 1. Unlimited storage. 2. 3. Video calls (250 users) |
Winner: Slack
Google Chat | Slack | |
Ease of Use | 4.5/5 | 4.5/5 |
Platforms Supported | 5 | 9 |
Pricing | $6-18/month | $0-12.5/month |
Customer Support | 4.5/5 | 4.5/5 |
Customer Rating | 4.4/5 | 4.5/5 |
Winner: Slack
Both Google Chat and Slack are very useful team collaboration and instant communication platforms. The world’s leading enterprises use these apps to manage their team communications and discuss project activities.
However, Slack is a slightly better app than Google Chat in terms of interface, features, functionality, pricing, and user rating. Slack offers a wide range of features tailored to the collaboration needs of diverse businesses. Besides, it offers custom pricing plans that are economical for small businesses.
Hence, it can be concluded from this Google Chat vs Slack comparison that Slack is the best tool for team collaboration and communication.
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